As another year comes to a close, we at NiteHawk are reflecting on a great year and on our gratitude for the incredible people we meet and work with every day. Strengthening relationships within and outside your business is critical to running a good company, and it’s essential in overall job satisfaction! Let’s take a minute to reflect on those key relationships and how to improve them as we begin a new year.
Caring for Your People
The success of your business is directly related to the quality of your people. As you prepare for a new year, think about how you can improve employee motivation. Low motivation among employees is often due to a lack of advancement opportunities, creativity outlets, or personal growth development within an organization. If you are not able to offer financial incentives, think about creative ways to help your people see the vision and future of the company. Create opportunities for different employees to take leadership over new initiatives, and coach them up to help them be more effective managers. Showing interest in individual growth will remind employees that they are valued members of the organization.
Looking out for the Customer
As with any relationship, cultivating trust and loyalty with the customer requires one-on-one time and attention. Allocating resources to give personal attention to the customer will show you care, you’re serious about meeting their needs, and you are striving to provide quality service. In a tech-obsessed world, do not underestimate the value of face-to-face meetings. Working directly with the customer will enable you to read their reactions and respond immediately to any concerns. If an in-person meeting is not possible, a phone call also adds a personal touch that is often lost through email.
Caring for Yourself
As small business owners, you pour all of your time and energy into your business. This is what the job demands, and it’s often where your passion lies. But especially this time of year, we can reflect on our work-life balance and make sure our passion for work is not coming before our well-being or the well-being of loved ones. Remember in the craziness of running your company to schedule time for yourself and your family. Take time away for hobbies, relaxation, or whatever it is that recharges you. Whether it’s hitting the gym, reading a favorite book, or spending time with family and friends, our personal time keeps us grounded, healthy, and happy.
During this time of year, our hope is that we remember what is truly important in our lives and think about how we can make life better for those around us. If you need a new outside perspective, whether it’s sales, marketing, operations, finance, or just talking about the industry—give us a call. Even if you never intend to buy a truck or aren’t a current customer, we would love to talk to you and see if we can help. From everyone here at NiteHawk, we wish you a warm and prosperous holiday season and continued optimism for the upcoming year.
Custom Options: The NiteHawk Engineering Team can design and fabricate unique options to save you time and money.
Cab and/or Hopper Wrap: Custom designs, colors and logos, commercial grade vinyl wrap professional install
Cab and/or Hopper Paint: Commercial grade paint of cab, hopper can be powder-coated to match or a different color
Side Suction Hose: 6″ Suction Hose, 8′ reach, Aluminum Nozzle and Handle for picking up debris outside of paved areas
Passenger Side Curb Broom: Vertical Digger Curb Broom, Independent Controls
Dust Suppression System: Watery Spray System, Front Bumper Spray Bar, Sweeping Head and Curb Broom Nozzles, 100 Gallon Tank Capacity
Storage Tray: 8 Sq Feet storage with 5″ lip driver side mounted for additional easy access storage.
(Not compatible with Alternative Fuel)
Work Light – Rear: Custom Spec Wide Angle View 15″ White LED Bar Light, Rear Bumper Mount. Dramatically increases visibility and illumination of your sweeping path.
Work Light – Front: Custom Spec Wide Angle View 15″ White LED Bar Light, Front Bumper Mount. Dramatically increases visibility and illumination of your sweeping path.
Traffic Advisor Light Bar: Low Profile SUPER-LED Direction Bar. safely notify other traffic when sweeping in busy locations
Multi View Cameras: 3 Camera System, Dashboard Display, Driver side, Passenger side and rear view monitoring provides increased visibility and safer operation.
LED Flasher Bar: High Visibility 17″ Amber LED Light Bar, Center Mounted
Bumper Strobes: High Visibility Amber LED Flashers – 2 Front Bumper Mount, 2 Rear Bumper Mount. Provides 360 degree flasher view of equipment
Rear Magnet Bars: 16″ magnet trays mounted to sweeping head, designed to protect your rear tires from sharp metal debris damage.
Front Magnet Bar: Front Bumper Under Mount, Manual Activation, 72″ wide protects tires from sharp metal debris damage.
Hopper Coating: Interior Coating – Powdercoat or Rhino Lining for additional protection
HD Front Bumper: Heavy Duty Safety Bumper engineered 3/16″ high strength steel, powder-coated, padded front plate designed to protect your investment.
Fire Extinguisher: Driver-side Mount, High Visibility All Weather Cover, 10lb, A/B/C rated
Backup Alarm: External audible alarm, connected to reverse position
Trailer Tow Hitch: Class IV trailer hitch/receiver with 7 pin trailer wiring connection
Alternative Fuel: LPG – Liquid Propane: 21 Gallon GGE, bifuel system
Chassis Options: GMC 2500HD, Cheverolet 2500HD, Ford F250
Custom Options: NiteHawk Engineering Team can design and fabricate unique options to save you time and money
Poly/Steel Broom: 75/25 poly/steel blend for longer broom life and better performance
Low Profile Toolbox: 14 Cubic Feet Storage, Driver and Passenger side access doors (locking)
Traffic Advisor Light Bar: Low Profile SUPER-LED Direction Bar. safely notify other traffic when sweeping in busy locations